Enhance relationships with Secure Client Portals...
"We requested a secure online portal to automate our unique but complex business processes. With ProspectSoft Web Solutions we have not only managed to automate the process but also increased the efficiency of the business."
The Guild of Construction Workers
Marketing and selling isn't the only thing that the internet has to offer. With the ever-increasing cost of supporting and servicing customers, more and more businesses are turning to the internet to help provide faster, more up-to-date and accessible services to customers at the same time as reducing costs, eliminating manual effort and streamlining processes.
Perhaps you want customers to be able to log service calls, search a knowledgebase, or access an equipment register.
Perhaps you want to give customers access to review the status of the jobs that you are undertaking on their behalf.
Perhaps you need to give customers online 24 x 7 access to assessment reports, certificates and other documents in PDF, Word, Excel or other formats.
Or, perhaps you need to create a custom set of views and forms with which to collect information from or supply information to customers, suppliers, partners etc.
Flexible and customisable solution offering:
- Unlimited authorisation levels to limit access as required
- Powerful partner management tools to leverage indirect sales channels
- Out-of-the-box customer service features for help desks and other problem logging or tracking requirements, along with knowledge-base searching and access to inventory as well as equipment registers
- Provide instant 24 x 7 access to reporting and analysis for customers, suppliers or other 3rd parties
- Online access to general or customer-specific documents in PDF, Word, Excel or other formats
- Custom forms and views allow limitless flexibility for your specific interaction and business process requirements
Discover how an online customer portal can benefit your business and your customers, call us on 01494 486301.
